Introduction
At Viral Video Editing Formula, operated by NK Ventures, we strive to ensure our customers are satisfied with our offerings. This Cancellation and Refund Policy outlines the terms under which purchases may be cancelled and refunds may be processed.
2.1. Before Delivery: If you wish to cancel your purchase before you’ve received access to the course content, please contact us immediately. We will process the cancellation and you will receive a full refund.
2.2. After Delivery: Once you’ve received access to the course content, cancellations will be treated as refund requests and will follow the terms outlined in the refund section below.
3.1. We offer a 7-day money-back guarantee on all our courses. If you’re not satisfied with a course, you can request a full refund within 7 days from the date of purchase.
3.2. How to Request a Refund: To request a refund, contact our customer support at support@viralvideoeditingformula.com with your purchase details and reason for the refund request. Refunds will be processed through the original method of payment.
3.3. Refund Processing Time: Once the refund has been approved, it may take up to 5-7 days to process and appear in your account. This duration may vary based on payment methods and banks involved.
3.4. Refunds After 7 Days: Refund requests made after the 7-day period will be evaluated on a case-by-case basis. We reserve the right to decline any such requests if the 7-day period has lapsed.
3.5. Partial Refunds: In rare circumstances, such as if part of a course bundle is accessed or if there are technical issues from our side, we may offer a partial refund.
4.1. In case Viral Video Editing Formula has to cancel a course offering or if there’s a significant issue or misrepresentation in the course content, users will be notified, and a full or partial refund will be processed accordingly.
4.2. If there are technical issues preventing access to the course and we’re unable to resolve them in a reasonable timeframe, users may be eligible for a full refund.
5.1. Viral Video Editing Formula reserves the right to modify this Cancellation and Refund Policy at its discretion.
5.2. Any changes will be effective immediately upon posting, and the date of the most recent revisions will appear at the top of this page.
For questions, refund requests, or any other inquiries:
Email: support@viralvideoeditingformula.com
Phone: +91 7045233422